Privacy Policy

1. General Information

This policy explains how THE HOTULIGS SRL, the operator of the website www.sitaraclothing.com, collects, uses, and protects personal data.

THE HOTULIGS SRL, headquartered in Romania, registered with the Trade Register under no. J2019000479130, unique registration code RO40528413, is the personal data controller in the sense of GDPR.

2. What data do we collect?

We collect the following categories of personal data:

First and last name
Delivery and/or billing address
Phone number
Email address
Order and preference data
IP addresses and cookies (for website functionality and statistics)

3. Purpose of data collection

Data is collected for the following purposes:

Processing online orders
Issuing fiscal documents
Customer communication (confirmations, updates, support)
Improving the website experience
Sending newsletters (only with the user's explicit consent)

4. Legal basis for processing

Data processing is done:

based on consent (for marketing, newsletter, etc.)
based on the contract (for orders)
based on legal obligations (invoicing)
in legitimate interest (analysis of purchasing behavior)

5. How we store data

Personal data is stored securely on protected servers and is not transmitted to third parties without a legal basis. Data is kept for a reasonable period, in accordance with current legislation (e.g., 10 years for invoices).

6. Who has access to data

Data may be accessed by:

THE HOTULIGS SRL staff (for commercial/technical purposes)
service providers (e.g., courier companies, email marketing platform, payment processor)
public authorities, only if legally required

We do not sell or rent personal data to third parties.